What is the primary role of change management in digital transformation?

Maximising resistance

Maximising innovation

Ignoring operational shifts

Transitioning individuals and organisations

What distinguishes the phases of digital transformation according to the Transformation Process Diagram?

Random sequence of events

Number of employees involved

Color-coded charts

The state before and after transformation

What makes Data Analytics a critical component for MSMEs?

Efficient manual data processing

Uncovering insights for decision-making

Reducing the need for automation

Streamlining repetitive tasks

How does automation contribute to efficiency gains in MSMEs?

Ensuring inconsistent task execution

Reducing resource utilisation

Streamlining repetitive tasks

Increasing manual effort

What is the primary challenge in implementing innovative digital solutions?

Integration complexity

Lack of data quality

Excessive costs of implementation

Embracing resistance to change