What is the primary role of change management in digital transformation?

Maximising innovation

Transitioning individuals and organisations

Ignoring operational shifts

Maximising resistance

What distinguishes the phases of digital transformation according to the Transformation Process Diagram?

Random sequence of events

Number of employees involved

Color-coded charts

The state before and after transformation

What makes Data Analytics a critical component for MSMEs?

Reducing the need for automation

Efficient manual data processing

Streamlining repetitive tasks

Uncovering insights for decision-making

How does automation contribute to efficiency gains in MSMEs?

Increasing manual effort

Streamlining repetitive tasks

Ensuring inconsistent task execution

Reducing resource utilisation

What is the primary challenge in implementing innovative digital solutions?

Lack of data quality

Integration complexity

Excessive costs of implementation

Embracing resistance to change